Standard parcel delivery
Reliable delivery to the recipient’s address with online tracking from handover to delivery.
Send a parcel
Choose a shipping option that fits your parcel
Compare the destination, parcel format, delivery method and available additional services before you send.
Choose how your parcel should travel
Consider the destination, collection method and any additional service the recipient needs.
Pickup-point delivery
Flexible collection at a selected pickup point or parcel locker when the service is available.
Additional services
Depending on the shipment, you can select notifications, cash on delivery or certified document return.
Domestic service overview
Availability depends on the shipment type and selected delivery method.
| Service | Description | Details |
|---|---|---|
| Address delivery | Delivery to the specified recipient address with tracking. | Core service |
| Cash on delivery | Payment collected at delivery when agreed for the shipment. | Additional service |
| SMS or email notification | Delivery progress notification for the recipient. | Optional |
| Pickup point or parcel locker | Flexible collection at an available location. | Location dependent |
Shipping as an individual or a business
Choose the right way to work with us based on shipping frequency and volume.
Occasional shipping
If you send a parcel occasionally, choose an available service, prepare the parcel and hand it over at a suitable Express One location.
Regular or business shipping
For larger volumes, regular collections or an online store, business solutions can be tailored to your volume, workflow and integration needs.
Shipment restrictions
- Maximum shipment weight: 31.5 kg.
- Maximum length: 200 cm.
- Maximum girth: 360 cm, calculated as length + 2 Ă— width + 2 Ă— height.
- ADR shipments are not accepted.
Availability also depends on the selected service and destination.
Review all limits and insurance
Use Pricing to check the complete limits, standard-insurance cover and service conditions.
International shipping
Express One uses the Eurodis partner network for international shipments. Availability, transit time and conditions depend on the destination country and shipment type.
Contact support for exact conditions before handing over the parcel.
Have you selected the right option?
The next step is to prepare, label and pack the shipment correctly.
Send a parcel
Frequently asked questions
Delivery, pickup and parcel handling information.
How do I prepare a parcel for shipping?
Use sturdy packaging of an appropriate size, protect the contents from moving, and seal the parcel securely. The address label must be clearly visible on a flat surface.
Which items are not allowed in a parcel?
Dangerous substances, weapons, explosives, illegal goods, and other prohibited items may not be sent. Check the current transport terms before handing over your parcel.
Where can I drop off my parcel?
You can drop off your parcel at an available pickup location or hand it to a courier, depending on the shipping service you selected.
When are parcels delivered?
Delivery generally takes place on working days between 8:00 and 16:00. Timing depends on the courier route and cannot be guaranteed in advance.
What should I check before visiting a pickup location?
Check the shipment status, location address, opening hours, collection deadline and instructions.
